Square Trade - Stop overpaying for iPhone insurance.

What is SquareTrade?
SquareTrade is a well known and reputable third party warranty company with plans that typically offer protection against device failure from normal use as well as accident protection for portable devices.  Extended warranties for a dash camera can be purchased from SquareTrade for as little as $16.99.
To learn more about the extended 2,3 and 4 year warranties of SquareTrade please click on the above Banner > then click on the Cameras category on SquareTrade.
If you purchase a Dash
 Cam today and wish to purchase an extended warranty through SquareTrade click on any of the SquareTrade banners throughout the website and you will be directed to the SquareTrade website. Dash Cameras are generally classified as Camcorders in the Cameras category.


FAQ

Question:

What are the differences between the cameras?

Answer:

All of the cameras we offer have the SAME digital video image quality (unless we are offering a 2 channel Dash Camera - then the image quality is not quite as high).  The "Galaxy" and "Electra" have square shapes and smaller screens and they have one less button.  All of the cameras have the same or similar features (lens angle may be a few degrees apart among them).
With the similarities in mind then it might become a decision concerning appearance.  Some drivers like a camera with a square shape versus a rectangle shape or a more solid color versus a 2 tone.  The size or appearance of the lens might be taken a look at.  Generally a dash cam owner is surprised at how small the camera is when s/he receives one.
What camera is best for you?  With virtually all things equal concerning these cameras it comes down to price and visual appeal. Whatever your choice you can rest assured that just owning and operating a dash cam in your vehicle is ultimately the best decision you can make.
 
 
 
Question:

What is a "G-Sensor" feature on a dash camera?

Answer:

A "G Sensor" is a feature / setting that allows a specific video file that is actively being produced / recorded to be "locked" and protected from becoming deleted as the camera continues to record video while in " loop".  It is similar to the Panic Button but is done automatically if the camera is jarred or senses a sudden shock.  Cameras have low, medium and high settings.  If the setting is set too high then the camera may "lock" every time you come to a quick stop or run over a pothole.  The G-Sensor setting must be used cautiously and experimented with for each driver and vehicle.  It is suggested that a new dash cam owner drive with it off or in the low setting in order to get a "feel" for how it functions in a particular vehicle and driving style.
 
 
Question:

What is a "Panic" button on a dash camera?

Answer:
 
When the "panic" button is depressed it will put a "lock" on the file and protect that file from becoming deleted as the camera continues to record over and delete earlier files.
When the Panic button is pushed a small white skeleton key symbol will briefly flash on with some cameras - with other cameras the "key" will stay on until that file is finished recording.
The entire 2,3 or 5 minute file is locked and protected.  It can be seen on the playback mode screen with the small white skeleton key symbol on that video file's thumbnail photo.
The panic button is useful after an incident or accident occurs or driving through a yellow traffic light.  Determine if the active file that is recording is the one that recorded the event and then press the button.  It is important to look at the video counter to make sure the camera has not started to record another video file after the event - this may occur if the event happens with only a few seconds remaining on any particular file that is being actively produced. For instance if an event took place with at the 2 minute 53 second mark on an active recording  that is set to 3 minute files then you might miss hitting the panic button and protecting that necessary file.  You can still go into the playback mode and select that file and lock and protect it, but you will have to do it at a later time and before the camera loops back around and deletes the file. Loop files can be set to 2,3 or 5 minutes in length.
 
Question:

What is Image Rotation?

Answer:

Image Rotation is a feature that allows the camera to be turned upside down and yet still record a video that is correctly oriented right side up.  Say what?
Well lets take a step back to explain even though we call them "dash cams" it is quite obvious that the cameras are mounted / affixed to a vehicle's windshield.  The reason for that is you get a better video when the camera is attached to the windshield (less glare etc).  So maybe they should be called "Windshield Cameras" or "Above the Dash Cams" or simply Car Cameras.  Whatever the reason we still call them dash cams.
If a camera has the Image Rotation feature/setting then it can actually be mounted upside down on a "smooth, flat, solid surface".  However, since when have we had dashboards that are smooth, flat and solid?  So, it is apparent that if you want to take advantage of this feature then there must be a little creativity on the part of a dash cam owner to accomplish this.  Why is the feature offered?  Good question and when I think of an answer I will offer one.  No, seriously there may be some vehicles that it is best suited to mount the camera upside down on the dashboard.  One thing to keep in mind is that the mounts are made to be attached to a windshield and using them as a stand instead of as a type of hanger might weaken the mount.  Another thing is that the image quality or resolution may be lower when turned upside down. Image rotation is neither fun or exciting but it is offered on some of our cameras.


Question:

I am having trouble placing my order.  What might be the reason?

Answer:

The most likely answer is that the billing address for your CC or DB has been entered incorrectly.  This generally happens with apartment or rural addresses.  Also it is important to accurately enter in an email address as we are unable to change the email information on any particular order.  

Question:

Please explain what it means when a dash camera is looping or loops?

Answer:

Here is an excerpt from a  manual which explains looping also known as cycling.
Loop or looping is the important feature that allows the SmartCam HD to continuously record video (hour after hour) to the same SD memory card.  As the camera records in the “loop” or “cycle” setting it is creating video files or segments in 2, 3 or 5 minute lengths. These files are recorded and saved consecutively (one after another) to the SD memory card.  When a camera fills up a SD memory card (with many files) it must "loop" or "cycle" back to the earliest video segment / file it saved to the SD memory card and it must overwrite that file so that it can record and save the most current video file that is actively recording.  The camera does this automatically when the Loop feature is on. This allows the SD card to always have stored the most recent video file/segment that the camera has recorded.  You only have to determine how long of a video file you want the camera to make and then save to the card. Your choices are files that are 2 minutes, 3 minutes, and 5 minutes long.  There are different reasons to choose different file sizes. The 3 minute file size is a good length to start with.  There is no Gap or missing video between files that are recorded.  In general the "Loop" setting should always be set on with any one of the 2,3 or 5 minute file sizes chosen.

Question:

How does a Class 10 microSDHC card fit into the camera?

Answer:

Push them in (brass tabs facing backwards - same side as the screen) until the click sound is heard (you will feel a little spring inside the camera providing tension) .  Sometimes you may need a dime or another object to push it in far enough.  Don't worry it is designed this way so that the sd card doesn't come out while you are driving down the road.  

Question:

What about infrared lights for night driving?

Answer:

The cameras have a "lamp setting" or "lights up" setting but no infrared led lights.  In general Infrared lights on small portable dash cameras do not work effectively in vehicles.  This is due to the "glare" of the infrared lights reflected back into the camera from off of the inside of the windshield.  At night the camera will pick up what the headlights do and the reflective road and sign markings as well as the ambient light of traffic around it.  The word photo means "light" so light is very important.  Most of our cameras have "WDR"  night setting (wide dynamic range) which does a nice work in lower light situations.  


 Question:

What type of driving are the cameras best suited for?

Answer:

All driving from short commutes, to business and vacation trips. 
Not only is it great for commuters but it is perfect for truck drivers (both local and OTR), bus drivers, delivery drivers (floral, pizza, couriers), if your job equires you to drive then you should definitely own a portable dash cam dvr. Frankly, everyone who drives needs the eyewitness protection that a  Dash Cam affords.

Question:

Do I need a dash cam if my employer already has a video camera system in my company vehicle?

Answer:

That is great for your employer, but you should consider that it is their system - they own it and all of the video data it collects and stores. We suggest that you have your own "dash cam" protection. Another important factor is that portability  our camera allows as it can be transferred from a company vehicle to your personal vehicle in a matter of seconds - further protection while off the job.

Question:

Is it called a "dashcam" "dash cam" or "car cam" exactly what is the proper term for it?

Answer:

It is called all those names. There isn't any specific name for it. In the USA we are accustomed to hearing about law enforcement cameras called onboard "dash cams" and so that is usually the term we use. In other parts of the world the term is "car cam" or even "car camera dvr" etc.
On this website when we refer to our "dash cam" the SmartCam HD; we are talking about a product that is both a portable digital video camera and a DVR (digital video recorder) to be used in a car, truck, or other vehicle. The SmartCam HD captures and records high definition digital video to an SDHC flash memory card. This card can be removed to transfer video files to a pc, Mac or other device. This is important because as an all in one "dash cam" it offers the simplicity of function that we all need.